When and Why?

The SIPOC component consists of one single worksheet, prepared to enter suppliers, inputs, processes, outputs, and customers.

Pros

  • Little effort compared to full process modeling
  • Improves understanding of the process and reduces possible misunderstandings within the team by building a common vocabulary
  • defines clear boundaries for the process and enables efficient and focused analysis
  • Confinement to the process generates added value in terms of the shared knowledge of the team without the usual distractions

Cons

  • A SIPOC serves as an introduction to a topic and is not suitable for detailed anlyses
  • A SIPOC focusses on a generic overview and can not substitute a detailed root cause analysis. This can be done by other methods, e.g. Ishikawa Diagrams, Process Flow Charts, etc.

Need more information? Open questions? Please let us know.

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